Effective Date: 01.01.2024
Welcome to Svindel Hjelpen (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, www.SvindelHjelpen.com, and our scam recovery services.
1. Information We CollectWe may collect and process the following types of personal data:
a. Information You Provide to Us:

• Full name
• Email address
• Phone number
• Details about your scam incident (e.g., dates, amounts lost, parties involved)
• Documents or evidence you choose to upload

b. Information We Collect Automatically:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

2. How We Use Your InformationWe use your information for the following purposes:

• To provide scam recovery advice and services
• To contact you regarding your case
• To improve our services and website
• To comply with legal obligations
• For internal record keeping

3. Legal Basis for ProcessingWe process your personal data based on:

• Consent – When you provide us with personal data voluntarily
• Contract – To fulfill our agreement to assist with your case
• Legal obligation – When required to comply with laws
• Legitimate interest – To ensure service quality and security

4. Sharing Your InformationWe do not sell or rent your data. We may share your information with:

• Law enforcement or regulatory bodies upon request or legal obligation
• Service providers who assist in our operations (e.g., hosting, communication tools)
• Legal professionals or partner investigators involved in your case, with your consent

All third parties are required to protect your data and use it only for the agreed purpose.
5. Data RetentionWe retain your personal information only as long as necessary:

• To fulfill the purposes outlined in this policy
• To comply with legal obligations
• To resolve disputes and enforce agreements

6. Your RightsUnder GDPR and other applicable laws, you have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Object to or restrict processing
• Data portability (in some cases)
• File a complaint with a data protection authority

To exercise these rights, contact us at: privacy@svindelhjelpen.com
7. Security of Your DataWe take reasonable administrative, technical, and physical measures to safeguard your information against loss, theft, and unauthorized use or access.
8. CookiesOur website uses cookies to improve user experience and analyze website usage. You can control cookie preferences through your browser settings.
9. International Data TransfersIf you are located outside of Norway, your information may be transferred to and processed in Norway or other countries with different data protection laws.
10. Third-Party LinksOur website may contain links to third-party sites. We are not responsible for the privacy practices of these websites.
11. Changes to This PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact UsIf you have any questions or concerns about this Privacy Policy, please contact:
Svindel Hjelpen
Website: www.SvindelHjelpen.com
Email: privacy@svindelhjelpen.com